Dear customer,
Our hosting service provider is currently experiencing a large-scale
Distributed Denial of Service (DDoS) attack affecting parts of their
network infrastructure.
As a result, some customers may experience intermittent connectivity,
slower loading times, tracking delays, or occasional timeouts while
mitigation work continues.
Their technical teams are actively working with upstream network and
DDoS mitigation partners to minimise the impact and restore full stability
as quickly as possible.
What is a DDoS attack?
A DDoS (Distributed Denial of Service) attack occurs when a very large
number of devices or systems flood a server or network with excessive
traffic, causing websites and online services to become slow or temporarily
unavailable.
At this stage there is no indication of a data breach or security compromise.
My Courier SA has not requested and will not request any sensitive customer
information via email, SMS, or unsolicited communication during this incident.
Should you receive any request to change or confirm personal or company
information
* especially banking details or payment information * please
contact our offices telephonically to verify the request before taking any action,
as such requests have not been issued by My Courier SA.
We appreciate your patience and understanding while the issue is being resolved.
Kind regards
My Courier SA
